You’ve Got Questions, We’ve Got Answers
Have questions that we haven’t answered? No problem, send us a message and we’ll get back to you as soon as possible.
FAQ
How do I sign up for a trip?
Click on the “Book Now” button on the tour page, to reserve your space for a trip. Once we have received your non refundable deposit, your space will be confirmed. All our trips offer payment plans.
How much is the deposit?
Each trip has a different deposit structure, you can see what it is when you sign up for the trip.
How can I pay?
You can pay using Credit Card, there is a 3.9% processing fee, you can pay by ACH transfer for a fee of 1%.
What is your cancelation policy?
120 Days or more 20% of the trip cost + Deposit
Less than 120 Days = 100% Cancellation Fee
Are we guaranteed to see the animals we are looking for?
Well it’s the ocean, so you never know. However, most of our animal specific trips are scheduled during the peak season, to help optimize the actuality of great encounters.
Do you need to be a diver to come on the trip?
It depends on what trip you are looking at. Some trips are snorkel specific, some are dive. Please contact us, so we can further assist you.
Do your tours include international airfare?
Travelers arrive from all over the world to begin our tours and it is not possible to include international airfare in our prices
Can you help arrange my travel visas?
Requirements for travel visas vary widely depending on your nationality and your destination. We are unable to arrange visas on your behalf. If you do require a visa you can arrange them yourself or use the services of a travel agent or visa processing company.
What are the age restrictions on your tours?
To travel independently you must be at least 18 years of age. There are no upper age limits for most of our tours.
I’m a single traveller, will I be charged a single supplement?
All our tour pricing is based on double occupancy, if you are traveling on your own, you will be sharing a room with another diver of the same sex. Most of our tours have an optional single supplement, please ask us, or see the book now page on the tour you are trying to book.
Can I join a tour late or leave it early?
It’s extremely difficult but not impossible to join a tour after it has begun. It is possible to leave a tour early however you will be responsible for your own arrangements from the moment you decide to leave the tour. You would also be responsible for all costs associated with joining a tour late or leaving one early. If you feel this may be necessary please contact us before you book your dive adventure. Your expedition cost will not change.
Are airport transfers included?
Each tour is different, you can see if the tour has airport transfer by clicking on the “book now” button. This will take you to the trip booking page, where you can see exactly what is included.
Is tipping included and if not, how much should I budget?
Tips are not included in the tour price and tipping is entirely at your discretion. We generally advise 10-15% of the trip price.
Your Tour Organizer: Nadia Aly
“I want to show you the extraordinary animals that call our oceans home…” – Nadia Aly
Nadia Aly is a wildlife photographer who specializes in underwater photography. She holds a Masters in Digital Media from the Centre for Digital Media in Vancouver BC and has had her work featured on National Geographic, Sony World Photo, Underwater Photographer of the Year and Nature’s Best Photography.
She is also the owner of ScubaDiverLife.com – an online news portal for scuba diving & ocean conservation enthusiasts,